FCRM as A service


As a leader in Financial Crime Risk Management (FCRM), Genpact has deep domain expertise and a global understanding of the threats your organization faces. Our “FCRM as-a-service” utility gives you the support you need to manage your FCRM lifecycle. These services include:

Strategy and Design

Our team of subject matter experts, consultants, data scientists, and  technologists can provide industry best practices, regulatory, and technology
roadmaps to help Financial Institutions (FIs) become leaders in fighting financial crime.


Ranked as a “leader” and “star performer” by Everest Group Peak Matrix for Financial Crime Operations Services, Genpact has over more than 2000 financial crime professionals servicing over 40 customers
globally. We provide onshore and offshore dedicated resources to help manage your financial crime operation needs.


riskCanvas is our next-generation financial crime technology suite. This platform allows end-to-end program coverage by leveraging big-data to enhance the prevention, detection, and investigation of AML/Fraud based threats.


With comprehensive end-to-end coverage for your entire Financial Crime Risk Management program, partner with us across your entire FCRM lifecycle or leverage domain-specific offerings based on your institutions strategic needs. These domains include:

  • Know Your Customer as a Service

    KYCaaS is a complete FC solution, Genpact’s FCRM Advisory will design an end-to-end Target State On-Boarding and Client Lifecycle Management (CLM) operating model to ensure a process that meets the client’s expectations. We leverage next-generation FCRM Technology tool, ‘riskCanvas’ and specific modules (Entity Enrichment Engine – e3) to connect to appropriate 3rd Party Data Sources to automate data collection and reduce time for each investigation.

  • Transaction Monitoring as a Service

    TMaaS combines industry leading AML/KYC intelligent operations with next-generation technology, tailored to suit the needs specific to your organization. Our proprietary financial crime compliance technology platform ‘riskCanvas’ is thereafter embedded to leverage machine learning, behavioral anomaly detection, and predictive analytics to enhance detection.

  • Sanctions as a Service

    SaaS is designed to reduce false positive alert generation using a variety of approaches, including advanced name matching criteria that can detect spelling differences across all major languages; multi-criteria matching to improve match confidence; and intelligence decision learning to constantly improve tuning opportunities without removal of true positives.

  • Fraud Management as a Service

    FMaaS is an end-to-end service designed to provide full coverage of fraud risk management. This service is built on top of our highly secure cloud-based platform and consists of three pillars: Advisory Services, Intelligent Operations, and Technology Enablement through riskCanvas, with our deep fraud domain expertise, innovative solution, and highly collaborative approach.

  • Claims & Chargeback Management as a Service

    CCMaaS provides direct operational management of a client’s end-to-end chargeback processes combining strategic partnership approach to deliver business outcomes beyond cost-saving and productivity. Utilizing Genpact’s Fraud Advisory, Intelligent Operations and case management technology capabilities, CCMaaS delivers transformational change for the client and end-customer via a fusion of domain expertise and process innovation.

Powered by riskCanvas Technology

With a robust set of modules and features, Genpact’s riskCanvas Financial Crime Software Suite provides clients with the next-generation technology platform designed to help FIs detect, prevent, and investigate AML, Fraud, and Trade Surveillance activities to comply with global regulatory requirements. The FCRM solutions are powered by the riskCanvas core modules, Entity Analytics, Investigation Management, transaction Monitoring, Analytics Suite, and Data Management.

riskCanvas Technology



With operations, infrastructure, support, and technology integrated into a single transaction-based price, our customers can better control and forecast costs.


With our turn-key environments and technology, Genpact can have fully scaled operations in months.


Through this model the burden of efficiency and optimization is owned by Genpact and prenegotiated into the transaction-based pricing. Genpact is accountable for delivering high-quality within the guaranteed price.